After-sales service

Italmatic uses high quality materials available on the market on a large scale and guarantees availability of spare parts for a minimum of 10 years of use. The customer is always informed about hardware and software updates that are proposed by mailing or scheduled visits.

The service includes the following:

  • Offers and supply Spare parts
  • After sales services with:
  • Assistance on line telephone or for remote connection
  • Targeted on-site interventions with mechanical, electrical, IT, specialized and qualified technicians
  • Maintenance contracts scheduled every six months or annually based on the use of the facilities.